Privacy Policy

Telefónica Tech S.L.U., as owner of the website telefonicatechshop.com, hereby informs you that the companies of the Telefónica Group are committed to respecting the privacy of users as well as the confidentiality and security of personal data, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), as well as with the Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (in Spanish, Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales).

Our principles are:

TRANSPARENCY

We will not process your data in an unexpected, obscure, or abusive way.

When we collect your personal data through our website you will be properly informed about: who is processing your data, the purpose of the processing, on what is based the legitimacy of the treatment, the possibility of exercising your rights and other information of interest. In addition, your data will be cancelled, according to the defined retention policy about which you will be informed and, in any case, when you request it by exercising your right of cancellation.

CONTROL

We will request your consent whenever necessary and will provide you with the necessary tools to access and update your personal information as well as to decide how to manage your data, selecting the purposes for which we will process them.

SECURITY

We are concerned with ensuring the security, secrecy, and confidentiality of your data. Therefore, as part of our commitment and in compliance with current legislation, we have adopted the most rigorous and robust security measures and technical means to prevent their loss, misuse or unauthorized access, committing ourselves to keeping them secret and guaranteeing the duty to safeguard them by adopting all necessary and reasonable measures to prevent their alteration, loss and unauthorized processing or access, in accordance with the provisions of relevant legislation.

For all these reasons, Telefónica Tech considers your privacy a priority. That is why we protect your information pursuant to the privacy policy that you can read below. If you have any questions, please contact us via gdpr-comms.tech@telefonica.com and we will be pleased to help you.

1. Who is responsible for the processing of your data as a user of this website?

The company responsible for processing your data is:

Name: Telefónica Tech S.L.U.

N.I.F.: B-78529724

Address: C/ Gran Vía 28, 28013, Madrid (Spain)

E-mail address: gdpr-comms.tech@telefonica.com

2. What data are we processing?

The data we will process about you will be only those you provide us when filling in our registration forms, that may include:

  • Identification data: Name, surname, e-mail.
  • Employment data: Company.

3. How do we get your data and where do they come from?

You provide the data directly when filling in the different forms on the website.

We also obtain them through the cookies that you have accepted.

You can find information about our Cookies Policy here.

Bear in mind that the personal information you provide directly must always be real, accurate and updated. Telefónica Tech, S.L.U. will provide you with the necessary tools to update or modify your data.

4. What do we use your data for and why?

Telefónica Tech S.L.U. processes your data for the following purposes:

  • Help request: If you have any queries or questions and you have contacted us through the help assistant on our website, we will use the information you have provided to contact you and respond to your requests.

The legitimate basis for collecting and processing the personal data described in this privacy policy will be your consent, which you have the right to withdraw at any time, as explained in both the previous section "Information Management" and in the seventh section of this privacy policy.

5. How long do we keep your data?

In general, we will keep your data until the moment they are no longer necessary to comply with the purpose for which they were collected according to the previous section, until you withdraw the consent that covers us to process your data, or you indicate that you no longer wish to receive our communications.

In addition, you can easily unsubscribe from our communications as well as for the remaining purposes.

6. Who can access your data?

Only Telefónica Tech S.L.U. has access to your data.

Telefónica Tech always guarantees the highest level of protection in the access to your data and information by these third parties.

7. What are your rights and how can you control your data?

Regulations give you a number of rights in relation to the data and information processed about you. In particular the rights of access, modification, deletion, limitation, opposition, and portability, as well as not to be subject to automated decisions and to withdraw your consent at any time.

You can find the full scope and detail of these rights on the website of the Spanish Data Protection Agency (Agencia Española de Protección de Datos or AEPD) here.

  • If you have any questions you can contact us via the following address: gdpr-comms.tech@telefonica.com.

Finally, you will have the right to lodge a complaint with the national regulatory authority, and to this end you should contact the Spanish Data Protection Agency.

8. How are your data protected?

Telefónica Tech is concerned with ensuring the security, privacy, and confidentiality of your data and personal information. Therefore, as part of our commitment and in compliance with current legislation, we have adopted the most rigorous and robust security measures and technical means to prevent their loss, misuse, or unauthorized access.

Furthermore, Telefónica Tech is committed to act quickly and responsibly in the event that the security of your data may be at risk, as well as to inform you if it is important.